RAG4Tickets: AI-Powered Ticket Resolution via Retrieval-Augmented Generation on JIRA and GitHub Data

arXiv:2510.08667 · cs.SE, cs.AI · Submitted 2025-10-09 · Read on arXiv

cs.SE, cs.AI

Submitted: 2025-10-09

Updated: 2026-10-15

Terminology

Accuracy — 1× in this paper · explained in 1 episode
Embeddings — 1× in this paper · explained in 2 episodes
Large Language Model (LLM) — 1× in this paper · explained in 3 episodes
RAG — 1× in this paper · explained in 3 episodes
Retrieval-Augmented Generation (RAG) — 1× in this paper · explained in 16 episodes
Transformer — 1× in this paper · explained in 2 episodes