Query Brand Entity Linking in E-Commerce Search

arXiv:2502.01555 · cs.IR, cs.AI, cs.LG · Submitted 2025-02-03 · Read on arXiv

cs.IR, cs.AI, cs.LG

Submitted: 2025-02-03

Updated: 2026-09-09

Comments: Accepted by CIKM

Journal ref: CIKM 2026

DOI: 10.1145/3799682.3840092 10.1145/3799682.3840092

License: http://creativecommons.org/licenses/by-nc-nd/4.0/

The gist: Associating user search queries with the correct brand entity is critical for e-commerce product retrieval, yet remains challenging due to the brevity of queries (three to four words on average),

Terminology

Abstract

Associating user search queries with the correct brand entity is critical for e-commerce product retrieval, yet remains challenging due to the brevity of queries (three to four words on average), their lack of grammatical structure, and a catalog of hundreds of thousands of distinct brands. We formulate this as a brand entity linking task and develop two complementary solutions deployed at scale: (1) a cascaded pipeline that first detects brand mentions via sequence labeling and then disambiguates against a brand knowledge base, and (2) a single-stage approach that frames linking as extreme multiclass classification, directly mapping queries to brand identifiers. Through extensive multilingual evaluation (11 languages) and a controlled online experiment, we demonstrate that the proposed methods substantially improve brand recall while maintaining high precision, leading to measurable gains in customer engagement.

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